Client stories

Evidence from finished reconciliation packs

These notes reference specific engagements — clearance trackers, cut-off work, and prior-period investigations — not generic praise.

“They traced three months of payroll-account differences we had been carrying as a single plug. The clearance tracker finally gave our controller something she could assign by name. We did need two extra days to pull older deposit slips from storage before the last items could be closed.”
Mei-Ling Chen, Finance manager, regional distributor — Outstanding Item Clearance Review
“During March close they sat with our cash accountant and finished the operating-account match before ledger lock. The cut-off notes were specific enough that our external auditors barely asked follow-ups.”
David Wu, Controller, manufacturing group — Month-End Close Reconciliation Support
“The multi-account pack showed the intercompany transfer that had been double-counted between the NTD and USD accounts. Quiet work, clear bridge schedule.”
Anita Lin, Internal audit lead — Multi-Account Statement Match
“I appreciated that the findings letter separated matched balances from items still awaiting bank confirmation. It kept management from treating the whole reconciliation as finished when it was not.”
Hiroshi Park, Owner-manager, import firm — Bank Reconciliation Audit
“Their prior-period investigation took longer than our first hope because January statements were incomplete, but the cause chain they delivered explained the opening gap we had argued about for a year. Scope had to be widened once we found the missing statement pages.”
Grace Huang, CFO, services company — Prior-Period Difference Investigation

Extended story: payroll account plug cleared before audit fieldwork

A regional distributor carried a single reconciling plug on the payroll account for three months. The balance appeared to tie, yet the controller could not explain the composition to incoming external auditors.

Our Outstanding Item Clearance Review aged forty-one lines, separated genuine timing differences from duplicate salary postings, and produced a tracker with owners for each remaining item. Two deposit slips had to be retrieved from off-site storage, which extended the work by two days.

By the time audit fieldwork began, the plug was gone and only six items remained — each with bank inquiry letters already drafted.

See the clearance review scope